Intelligent and easy to use tool for the Dispatch Centre for alarming the geographically closest Community First Responders and CPR trained bystanders.
When the dispatch centre receives a call for help, ambulance services are dispatched followed by the dispatcher entering the location where help is needed into the FirstAED system with the type of help required.
The dispatch centre needs to enter the address of the patient or move the pin to a location if there is no specific address. The rest of the process is automated and can be viewed by the dispatch centre.
Within approximately 20 seconds the system automatically alarms a pre-set number of the nearest first responders and then dispatch center can follow their position. The Dispatch Center can see names and phone numbers of each responder and can also cancel the alarm if not required.
Integration to the dispatch centre computer is also possible if it is preferred to use the current dispatch centre console.
FirstAED Canada’s system shows the dispatcher, the AED location, the Community First Responders, and CPR trained bystanders who are closest to the location (using GPS). Community First Responders and CPR trained bystanders can choose to accept or reject the alarm. The three closest Community First Responders and CPR trained bystanders who accept the alarm are given roles according to the built-in logic. The remaining Community First Responders and CPR trained bystanders are given a cancellation notice. On the console it is possible to see the acceptances and see where the Community First Responders and CPR trained bystanders are located throughout the whole process.